At Global Equipment, customer satisfaction is our top priority. We understand that situations can change, which is why we offer a flexible 14-Day and 50 Working Hours return/reject policy on all equipment purchases. From the moment your equipment arrives, you have 14 days and 50 working hours to thoroughly inspect it and ensure it meets your needs. If you're not completely satisfied, simply contact us before 5 PM PDT on the 14th calendar day to initiate a return or exchange. It's easy – just send us an email, and we'll handle the rest.
We also offer full insurance coverage during this period, giving you peace of mind in case of any unexpected issues. For those considering a buyback, we make it simple. As long as the equipment is on your property, we'll purchase it back from you at 100% of the original price, minus any applicable fees or costs.
We're here to ensure your heavy equipment purchase experience is as smooth as possible. With our comprehensive return policy, you can shop with confidence, knowing you're covered every step of the way.
Important Return Policy Guidelines
To maintain fairness and quality assurance, please note the following conditions for returns:
If a return is accepted, there will be no delivery cost to you. We will gladly accept the return if the asset meets the above criteria within the 14-day period.
Refunds for approved returns are processed quickly, but please allow 1-3 business days for the funds to appear in your account, depending on your bank's processing time.
Thank you for your understanding and cooperation with these guidelines. If you have any questions or concerns about our return policy, please feel free to reach out to us. We're here to help!
Who We Are
With decades of experience in the heavy equipment industry, we specialize in delivering reliable, high-performance machinery solutions for construction, mining, agriculture, and industrial operations. From advanced lifting systems to large-scale earthmoving equipment, our team is committed to supplying durable products that meet the highest safety and performance standards. We work closely with contractors, fleet managers, and industrial facilities to ensure every project runs efficiently, safely, and on schedule. Our reputation is built on quality equipment, expert support, and long-term partnerships.
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The Industry Standard
We purchased multiple hydraulic excavators and loaders for our construction fleet. The equipment performance exceeded expectations and improved our site efficiency significantly.
From consultation to delivery, their team provided exceptional service. Our mining operation now runs smoother thanks to their durable and reliable heavy machinery.
We rely on their industrial lifting equipment for our fabrication facility. The quality, safety features, and after-sales support make them our long-term equipment partner.
Our commitment to the heavy equipment industry combines advanced machinery, expert technical support, and dependable service. Whether you operate in construction, mining, agriculture, or industrial manufacturing, our equipment is built to maximize productivity and safety.